At 988wen, your personal information is handled with care. This Privacy Policy explains exactly what data we collect, why we collect it, how it is stored, and what rights you have over it. If you use 988wen — whether you're betting on PSL, playing slots or managing your account — this policy applies to you.
By creating a 988wen account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. If you have questions about how your data is handled, the contact details are in the footer of this page.
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This Privacy Policy sets out how 988wen collects, processes, stores and protects the personal information of players and visitors who access or use the platform at 988wen.pro. It applies to all products and services offered on 988wen including sports betting, live casino, slot games, the VIP programme and all account management functions.
We understand that privacy matters to Pakistan players. When you share your name, contact details, payment information or any other personal data with 988wen, you are trusting us to handle it responsibly. That is something we take seriously. This policy is written in plain English so you can understand exactly what happens to your information — not buried in legal language that's difficult to follow.
This policy should be read alongside the 988wen Terms and Conditions, which govern the overall use of the platform.
988wen collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform.
We only collect information that is necessary to provide and improve 988wen services, verify your identity, process PKR payments, and comply with our operational requirements. We do not collect data speculatively.
The personal data collected by 988wen is used for specific, legitimate purposes. We do not sell your data to third parties for marketing purposes.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, date of birth, mobile number |
| Identity verification | Name, date of birth, ID documents |
| Processing PKR deposits and withdrawals | Payment method details, account verification status |
| Providing betting, casino and slot game services | Account details, session data, bet and game history |
| VIP tier tracking and rewards | Wagering activity, account tier status |
| Responsible gaming monitoring | Usage patterns, self-exclusion preferences, deposit limits |
| Customer support | Communication history, account details |
| Fraud prevention and security | IP address, device data, login history, payment patterns |
| Platform improvement and analytics | Aggregated usage data, session data |
| Sending account and promotional notifications | Email address, mobile number, notification preferences |
We will only use your personal data for the purpose it was collected, or for a closely related purpose that you would reasonably expect. If we need to use your data for a materially different purpose, we will notify you in advance.
All financial transactions on 988wen are processed in PKR (Pakistani Rupees). Supported payment methods include JazzCash, Easypaisa, Raast, and bank transfers to verified Pakistani bank accounts. When you make a deposit or request a withdrawal, the transaction is processed via secure payment infrastructure.
988wen does not store your full payment credentials — such as complete JazzCash PINs, bank account passwords or card CVV numbers — on its own servers. Payment data is handled by the relevant payment service provider under their own security standards. What 988wen retains is transaction records including amounts, timestamps, payment method type and transaction reference numbers, which are necessary for account management and dispute resolution.
Deposit and withdrawal records are retained as part of your account history. These records help resolve disputes, verify wagering activity and support responsible gaming monitoring. They are not shared with third parties for commercial purposes.
All payment transactions are conducted over encrypted connections. You should never share your JazzCash PIN, Easypaisa password, bank login or any payment credential with anyone — including 988wen support staff, who will never ask for these details.
988wen uses cookies and similar tracking technologies to keep the platform functioning correctly and to understand how players use it. A cookie is a small text file placed on your device when you visit a website. Cookies do not contain your payment details or passwords.
You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent parts of 988wen from working correctly, including login and account management functions.
988wen does not sell, rent or trade your personal data to third parties. We only share data in the following specific circumstances:
Any third party that receives data from 988wen is contractually required to handle it securely and use it only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.
988wen retains your personal data for as long as your account is active and for a reasonable period thereafter. The specific retention periods depend on the type of data and the reason it was collected:
Once the applicable retention period has passed and there is no legitimate reason to keep your data, it is securely deleted or anonymised.
988wen applies industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These measures include encrypted data transmission (HTTPS/TLS), secure server infrastructure, access controls that limit who within 988wen can view personal data, and regular security reviews.
While we take strong precautions to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure: use a strong, unique password, do not share your login credentials, and contact 988wen support immediately if you believe your account has been accessed without your permission.
988wen will never contact you asking for your password, PIN or payment credentials. If you receive any communication claiming to be from 988wen and requesting these details, treat it as fraudulent and report it to our support team.
As a 988wen player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 988wen support team using the contact details in the footer.
You can request a copy of the personal data that 988wen holds about you at any time.
If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. Keep your account details up to date to ensure payments and verification run smoothly.
In certain circumstances, you may request that 988wen delete your personal data. Note that some data — such as transaction records — may need to be retained for operational or legal reasons even after account closure.
You may request that 988wen limit the way your data is used in certain circumstances, for example while a query about its accuracy is being resolved.
You can opt out of promotional communications at any time through your account notification settings or by contacting support. Opting out of marketing does not affect essential account communications such as deposit confirmations, withdrawal updates and security alerts.
988wen is strictly for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If it comes to our attention that a player is or was under 18 at the time of registration, their account will be immediately closed, all activity will be voided, and any personal data collected will be securely deleted in line with our retention policy.
If you are a parent or guardian and believe that a minor has registered on 988wen, please contact our support team immediately so the account can be closed and the data removed. See the Responsible Gaming page for guidance on preventing underage access.
988wen may update this Privacy Policy from time to time. When we make material changes, a notice will be displayed on the platform and the "Last Updated" date at the top of this page will be revised. Continued use of 988wen after any such changes constitutes acceptance of the updated policy.
We recommend checking this page periodically so you are always aware of how your data is being handled. If a change significantly affects your rights or the way your data is used, we will aim to notify you directly through your registered contact details.
If you have questions, concerns or requests relating to this Privacy Policy or the way your personal data is handled, please get in touch with the 988wen support team. Contact details are in the footer of every page on this site.
For data-related requests — such as access, correction or deletion of your personal data — please contact support with the subject line "Privacy Request" and include your registered account email address so we can locate your account efficiently. We aim to respond to all privacy-related requests within a reasonable timeframe.
For questions about responsible gaming tools or account self-exclusion, visit the Responsible Gaming page.
Six core commitments that shape how 988wen handles your personal information as a Pakistan player.
All data exchanged between your device and 988wen travels over encrypted HTTPS connections. Your account details, PKR payment information and session data are protected in transit.
988wen does not store your full JazzCash, Easypaisa or bank credentials. Payment processing is handled by secure providers. Only transaction references and amounts are retained on our side.
Your personal data is never sold, rented or traded to third parties for commercial purposes. Data is only shared where strictly necessary to deliver the services you use on 988wen.
Access, correct or delete your data at any time by contacting support. Opt out of marketing with a single request. Your choices over your own information are taken seriously.
Device data, IP addresses and payment patterns are used to detect and prevent fraud. These security checks protect your 988wen account and your PKR balance from unauthorised activity.
Your usage patterns and self-imposed limits are used to support responsible gaming monitoring. This data helps 988wen flag unusual activity and support players who set deposit or time limits.
Answers to the privacy questions Pakistan players ask most often about 988wen.
Now that you know how your data is protected, take the next step. Create a free account, deposit in PKR via JazzCash or Easypaisa, and start betting on cricket, PSL and more — with your privacy fully covered.